Steele Volkswagen in Dartmouth, NS has an immediate opening for a Service Advisor.
As Service Advisor, you are the dealership's front-line customer-relations and service representative. Overall responsibilities include explaining recommended service work in the service department and consulting with customers about additional needed services.
As the ideal candidate for this role, you have experience working directly with customers in a customer service and/or sales role.
Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems.
Develop estimates by costing materials, supplies, and labour.
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns.
Update job knowledge by participating in educational opportunities; reading manufacturers' publications.
Desired Skills & Experience:
At least three years' customer service experience and proven success in sales.
Strong interpersonal skill: a good listener who is able to cultivate relationships.
Ability to work in a team-driven environment.
Good organization and learning skills.
The Steele Auto Group offers a competitive salary and incentive plan with full medical, dental and related company benefits.
Steele Collision is seeking an experienced Auto Body Quick Repair Specialist (NOC 7322) to join their Quick Repair Collision Shop in Dartmouth, NS.
Some of the duties for this position may include: filing, grinding and sanding repaired body surfaces using hand and power tools; masking and taping auto body surfaces in preparation for painting; repair and replacing glass components such as windshields, windows and sunroofs; repairing or replacing interior components.
1-2 years experience doing collision repairs.
Apprentice working towards becoming licensed as a Collision Technician (definite asset).
Graduate of a recognized Automotive Collision Repair program (definite asset).
Pride in workmanship, team player with excellent customer service skills.
Must have a valid NS drivers’ license and be able to provide an acceptable drivers abstract.
Steele Auto Group makes every effort reasonable to ensure that the information we provide on this website is correct and up-to-date. Despite that, we make no warranties or representations as to its accuracy, currency or completeness.
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Steele Auto Group shall not be liable for any damages or injury resulting from your reliance on any information available through this site.