The Steele Auto Group is seeking a qualified candidate to train for a career as a Collision Repair Estimator for their shop in Halifax.
In this role, you will be estimating costs and time required for repair of accident damaged vehicles. This includes parts listing and locating as well as relaying information to customers. As the ideal candidate for this position, you possess the following:
Exceptional customer service skills.
Knowledge of automobile systems and automotive parts.
Basic computer skills.
Related experience in a collision repair shop or in automotive parts and service or insurance is a definite asset.
Training will be provided for the right candidate.
Collision Experts in St. John’s, Newfoundland and Labrador, has an immediate opening for a Service Advisor.
As Service Advisor, you are the collision shop’s front-line customer-relations and service representative. Overall responsibilities include explaining recommended service work in the service department and consulting with customers about additional needed services.
As the ideal candidate for this role, you have experience working directly with customers in a customer service and/or sales role.
Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems.
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develop estimates by costing materials, supplies, and labour.
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns.
Maintain automotive records by recording problems and corrective actions planned.
Update job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Desired Skills & Experience:
At least three years' customer service experience and proven success in sales.
Strong interpersonal skill: a good listener who is able to cultivate relationships.
Excellent communication skills
Ability to work in a team-driven environment.
Good organization and learning skills.
About the Steele Auto Group (www.steeleauto.com)
The Steele Auto Group is a highly successful organization that has continued to build upon its reputation for great customer service and for being an employer who values loyalty, hard work and integrity.
Steele Auto Group makes every effort reasonable to ensure that the information we provide on this website is correct and up-to-date. Despite that, we make no warranties or representations as to its accuracy, currency or completeness.
All information and materials contained herein are provided to you as is without warranty of any kind, either express or implied.
Steele Auto Group shall not be liable for any damages or injury resulting from your reliance on any information available through this site.